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Referral & Clinical services - Vet's Guide
Dentalvets provide a full referral service for all oral cavity problems, as well as independent advice on equipment and operatory design. The case type on the right sidebar gives some useful information about the different problems we see and how we deal with them. The list is not exhaustive though. If you have a problem not listed please call or send photos. Booking cases - one call from you is all we need. Veterinary surgeons can discuss cases with us directly on 01620 890 002 or by email (see sidebar on left for link). Our policy is to take the call immediately, if practically possible. If not we return your call at the first opportunity. Once first contact has been made we will then contact the client to make an appointment for a convenient date and time in addition to ensuring all clinical information is obtained. At this time a written fact sheet will be sent to them with directions and instructions regarding feeding etc The more information we have the better prepared we will be for your client. Blood test results, biopsy reports and radiographs are all essential to this process. Clients can also book cases directly with us as long as their veterinary surgeon is aware that they are making contact with us. No cases will be seen without the knowldge of the first opinion practice and the relevant medical history See Locations & Links for details of address and downloads of the day surgery fact sheet. Our receptionist will advise the documentation you need to bring with you and you will receive an information pack. This is also available as a download in the Locations & Links page.
Communication The essence of a good referral service is an easy communication triangle between the first opinion and the referral vet and the owners of the animal. Our policy is to have a full written clinical report faxed to you on the day of surgery. The same report plus the photo report including radiographs, chart and all client fact sheets will follow by first class post.
How to contact us Fax facilities are good but e-mail is much better. If you supply us with an e-mail address we can also send all supporting articles and references we have on file. For difficult cases we have access to a closed bulletin board of the top 110 veterinary dentists in the world all diplomates of the American Veterinary Dental College. This bank of knowledge is a powerful resource for unusual or rare cases. A request for assistance can result in a number of answers within hours. If you would prefer an e-mail, send me a quick e-mail NOW and I will keep your address on file.
Download Service We intend to develop a download service that includes a number of helpful dental items for your practice. Charts and information sheets will form the mainstay of material but course notes can be requested by referral veterinary surgeons via e-mail. Feline Orofacial Pain Syndrome
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